Crashing or Won't Launch — Fix Guide

Quick answer: If Planet Zoo 2 crashes or won't launch on PC, work through Frontier's official troubleshooting: verify game files, update GPU drivers and Windows, disable overlays, whitelist the game in antivirus, and lower graphics or resolution. This is the official list — not community guesses.

Official troubleshooting (Frontier Support)

Verify game files
Update GPU drivers
Update Windows
Disable overlays
Whitelist the game in antivirus
Switch to fullscreen / check display settings
Lower graphics settings and resolution
Close background programs
Check for overheating
Check PCI-E utilisation

System requirements (confirmed)

Minimum: Windows 10/11 64-bit, Intel i7-8700K / AMD Ryzen 5 3600, 16 GB RAM, NVIDIA RTX 2060 6 GB / AMD RX 5600 XT 6 GB / Intel Arc A750 8 GB, DirectX 12, 40 GB storage (SSD recommended).

Recommended: Windows 11 64-bit, Intel i7-10700K / AMD Ryzen 7 5800X, 16 GB RAM, NVIDIA RTX 3070 / AMD RX 6700 XT / Intel Arc A770, 40 GB storage.

Full spec detail on the System Requirements page.

What 1.0.4 fixed

Update 1.0.4 (October 14, 2026) fixed several crash issues and FSR / DLSS upscaling problems, alongside a heat-map audio pop and a keybind-reset bug. If you're on an upscaling-capable card and still crashing, update the game first, then re-run the official troubleshooting above. Specific error-code tables are still not published — the fixes ship via patch notes, not a numbered error list.